NeuroAware

SEND & EHCP Support

Navigating the SEND system can feel overwhelming. We provide clear, legally-informed guidance to help you secure the right support for your child through every stage of the EHCP process.

Child looking ahead down a winding road

Start with the part that feels hardest

Parents often come to this support already exhausted. You may have been dismissed, delayed, or made to feel as though you are asking for too much when you are only asking for what your child needs.

The aim is to help you understand what matters, what wording needs to change, and which next step is worth your energy.

This support brings together lived parent experience, professional SEND background, and legally informed advocacy. It might mean strengthening an EHCP request, reviewing paperwork, preparing for a meeting, challenging vague decisions, or simply working out what to do next.

What support can include

You do not have to decode the whole SEND system first. We can begin with the point where things feel stuck.

EHCP requests and drafts

Co-writing requests, checking evidence, and strengthening wording so your case is clear, grounded, and harder to dismiss.

Reviews, changes and appeals

Support when a plan is refused, delayed, vague, or no longer reflects what your child actually needs in practice.

School and LA communication

Help with letters, meetings, and advocacy so conversations stay focused on your child instead of drifting into delay or avoidance.

Not sure where to start?

You do not need to have everything organised before asking for help. A free consultation can begin with what feels most urgent right now.

Book a Free Consultation

How sessions work

Support can be one focused conversation or steadier help across a longer SEND process.

Start with a free consultation

Use the first conversation to explain what is happening, ask questions, and decide whether support feels like the right fit.

Online support across England

Meet online so support can fit around family life, with local knowledge for County Durham families where relevant.

One-off or ongoing help

Book focused help with a specific letter, meeting, or decision, or arrange steadier support while the process unfolds.

How we'll work together

The process needs to feel steady and understandable, not like one more thing shouting for your attention.

Steps
1
Start with where things feel stuck: We begin with the stage you are actually in now, whether that is an EHCP request, a review, a refusal, or communication that keeps going in circles.
2
Review paperwork and options: I help you see what matters, what is missing, which deadlines count, and which next step is most likely to make a real difference.
3
Draft, prepare, and advocate: That might mean helping draft requests and emails, preparing for meetings, or challenging wording so you are not carrying the whole burden alone.
4
Stay steady as things move: As deadlines, decisions, or plans shift, we adjust the approach so you stay focused on what is realistic, necessary, and worth your energy.

Questions parents often ask

The school keeps fobbing me off. What can I actually do?

Schools do not decide whether a child can be assessed for an EHCP. The Local Authority does. You can apply directly, and we can help you make that request clearly and with the right evidence.

I've been told my child doesn't meet the threshold. Is that the end?

No. Threshold language is often used loosely. The legal test is whether your child has or may have special educational needs that may require special educational provision through an EHCP. Refusals can be challenged.

How long will this actually take? I've been fighting for months.

Delay is common, and it does not automatically mean your case is weak. We look at what stage you are in, which deadlines matter, and which action is worth your energy right now.

What if the EHCP doesn't include what my child actually needs?

Then it can be challenged. EHCP wording needs to be specific and enforceable. If provision is vague, missing, or watered down, there are routes to push for changes.

I'm exhausted. Do I really have to do this alone?

You should not have to carry this alone. Support can include helping with wording, planning next steps, and standing beside you in meetings so the whole process feels less isolating.

Can I book help for just one part of the process?

Yes. Some parents need one focused session to review wording, prepare for a meeting, or decide what to do next. Others prefer ongoing support across requests, reviews, or communication with school and the Local Authority.

Ready to get the support you deserve?

Whether you need guidance, advocacy, or just someone who understands, we're here to help you move forward with clarity and confidence.

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